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Before you compose your message, you’ll most likely need to gather some information to communicate to your audience. When writing long, formal report, you’ll conduct formal research to locate and analyze all the information relevant to your purpose and your audience. Formal techniques for finding, evaluating, and processing information are discussed in Chapter10. Other kind of business messages, however, require less-formal information gathering. 
在你書寫你的訊息之前,你極可能必須收集一些資訊來與你的觀/聽眾做交流.當你在寫一些很長並很正式的報告時,你將進行正式研究來找出並分析所有與你的目標和觀眾有關的資料.尋找,評估及處理資訊的正式技術會在第十章討論到.其他種類的商業訊息則僅須要較非正式的收集資料的方法.


google的翻譯不能用.

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